At Aluma Wellness®, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website.

Aluma Wellness® is committed to protecting the privacy, confidentiality, and security of our patients’ protected health information (“PHI”) and medical records. We maintain and protect patient information in accordance with applicable federal and Florida laws and regulations, including the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), as applicable, and Florida Statutes governing the confidentiality, security, maintenance, and disclosure of patient medical records.

Access to PHI and medical records is limited to authorized personnel and healthcare providers who require such information to provide treatment, conduct healthcare operations, perform administrative functions, or otherwise carry out permitted activities. Aluma Wellness® maintains policies, procedures, and safeguards designed to prevent unauthorized access, use, disclosure, alteration, or destruction of patient information. Workforce members with access to patient information are required to follow applicable privacy and security policies and procedures and receive appropriate training regarding the protection of confidential patient information.

Aluma Wellness® will not disclose a patient’s medical records or confidential health information except as permitted or required by applicable law. Information may be disclosed with the patient’s written authorization or, when permitted or required by law, for purposes such as treatment, healthcare operations, legal or regulatory requirements, public health activities, or other circumstances authorized by applicable law. Florida law generally requires patient medical information to remain confidential and restricts disclosure to persons other than the patient, the patient’s legal representative, or healthcare practitioners and providers involved in the patient’s care, unless an applicable exception or appropriate authorization applies. Florida law also requires records owners to maintain policies, standards, and procedures designed to protect the confidentiality and security of medical records and to maintain records of certain disclosures to third parties.

Patients may request access to or copies of their medical records in accordance with applicable law. Requests for medical records, questions regarding the privacy of patient information, or requests concerning a patient’s privacy rights may be directed to Aluma Wellness® using the contact information provided in this Privacy Policy.

In the event of a suspected or confirmed unauthorized use or disclosure of PHI, Aluma Wellness® will evaluate and respond to the incident in accordance with applicable federal and Florida privacy and breach-notification requirements.